General

Who is Socialness for?

Socialness is built for entrepreneurs, small business owners, freelancers, marketing teams, Head of Sales, Head of Marketing, agencies, and anyone who wants to grow on social media without spending hours every week.

Whether you’re managing your own brand, running campaigns for clients, or just starting out — Socialness gives you the AI tools to create content, stay consistent, and get results.

No need to be a designer, copywriter, or data analyst: the platform is simple enough for beginners, but powerful enough for professionals.

You might also be wondering

Can I generate content in multiple languages?

Yes. Socialness can generate content in over 46 languages. The AI adapts the tone and structure to the selected language while keeping consistency with your brand voice and personas. This allows you to reach international audiences without switching platforms.

Do you offer discounts for non-profits or educational institutions?

Yes, we offer 50% discounts for non-profit organizations and educational institutions. Please contact our sales team for more information.

What kind of customer support do you offer?

We offer live chat and email support for all plans. Agencies and enterprise users also receive access to priority support and personalized onboarding.

When and how do I get paid?

Payouts are processed monthly via PayPal (or bank transfer for larger affiliates). You’ll be paid after a 30-day validation period on each payment to account for refunds or cancellations.

What is AI Persona Builder?

The AI Persona Builder helps you create detailed marketing personas.

Based on what you defined or what the Brand Strategy Lab extracted, the tool generates a clear persona with demographics, goals, frustrations, tone of voice, and content preferences — so you can write more targeted content.

It helps you better target your content and messaging.

Do you store social media passwords?

No, Socialness does not store your social media passwords. We use secure OAuth authentication to connect your accounts safely.

Can I schedule content on multiple platforms at once?

Yes. You can plan and schedule content across multiple social platforms from a single calendar. Socialness adapts each post’s format to fit the platform’s requirements and posts them automatically at the best time.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai