General

Who is Socialness for?

Socialness is built for entrepreneurs, small business owners, freelancers, marketing teams, Head of Sales, Head of Marketing, agencies, and anyone who wants to grow on social media without spending hours every week.

Whether you’re managing your own brand, running campaigns for clients, or just starting out — Socialness gives you the AI tools to create content, stay consistent, and get results.

No need to be a designer, copywriter, or data analyst: the platform is simple enough for beginners, but powerful enough for professionals.

You might also be wondering

Can I offer bigger discounts or create promo codes?

You’re only allowed to share official Socialness discount codes that we provide. Creating your own promo codes or falsely advertising larger discounts is misleading for users and violates our terms.

Can I create a custom landing page or website?

Yes, as long as it’s transparent that you’re an affiliate and not pretending to be the official site. Be creative, but stay honest.

And make sure to directly redirect to our website so user can use your affiliate link without extra steps.

What kind of customer support do you offer?

We offer live chat and email support for all plans. Agencies and enterprise users also receive access to priority support and personalized onboarding.

What is Brand Strategy Lab?

The Brand Strategy Lab analyzes your website and social media to understand your brand positioning.

It extracts your values, tone of voice, visual identity, and target keywords — then gives recommendations on how to improve your content strategy and differentiation.

It’s like a branding audit, done in minutes.

Does Socialness integrate with X (Twitter)?

Yes, Socialness integrates with X (Twitter). You can connect your X (Twitter) account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Can I collaborate with my team in Socialness?

Absolutely! Socialness includes built-in tools for content collaboration, review workflows, and team access management, making it ideal for agencies and internal teams.

Does Socialness integrate with Dub.co?

Integration with Dub.co is currently under development. While it's not yet available in Socialness, we created our own AI Link Builder & Shortener that lets you create short, trackable links in seconds.

You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link.

You can also create QR codes from the same link — ready to share or publish.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai