What kind of customer support do you offer?

No, Socialness does not store your social media passwords. We use secure OAuth authentication to connect your accounts safely.

Our affiliate program rewards you for referring paying customers. Once someone signs up through your unique link and becomes a paid user, you earn a recurring commission on every payment.

No! Anyone can apply to our affiliate program, even if you're not a paying customer. But having experience with the platform can help you promote it more authentically.

Yes. You can plan and schedule content across multiple social platforms from a single calendar. Socialness adapts each post’s format to fit the platform’s requirements and posts them automatically at the best time.

With Socialness, you can manage your entire social media workflow — from strategy to publishing — using AI-powered tools.

Here’s what you can do:

• Generate post ideas based on your brand and your audience personas
• Create social media content (text + image) adapted to each platform (e.g. LinkedIn, Instagram, X)
• Organize and plan your content using a smart calendar that suggests the best times to post
• Shorten your links and add UTM tracking automatically, with optional QR code generation
• Track the performance of your content, and get clear, actionable insights from the Analytics Coach
• Align everything with your brand strategy, thanks to built-in tools that help define your tone, message, and positioning
• Collaborate with your team and manage all your accounts from a single dashboard

You don’t need extra tools or a big team — Socialness helps you create smarter content, stay organized, and improve results faster.

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Yes, our affiliate tracking cookie lasts 60 days. That means if someone clicks your link and subscribes within 60 days, you’ll still earn the commission.

Yes, Socialness integrates with Google Business Profile. You can connect your Google Business Profile account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.