Features

What is Brand Strategy Lab?

The Brand Strategy Lab analyzes your website and social media to understand your brand positioning.

It extracts your values, tone of voice, visual identity, and target keywords — then gives recommendations on how to improve your content strategy and differentiation.

It’s like a branding audit, done in minutes.

You might also be wondering

Can I request to delete my data?

Yes. As part of our privacy policy and GDPR compliance, you can request the deletion of your personal or business data at any time.

Is there an onboarding process or demo available?

Yes, new users receive onboarding guidance as soon as they join the platform. We also videos and a live chat, contact our Customer Success team to request a personalized walkthrough or simple ask questions.

Do I need to be a Socialness user to become an affiliate?

No! Anyone can apply to our affiliate program, even if you're not a paying customer. But having experience with the platform can help you promote it more authentically.

Is my content used to train your AI?

No, your content is not used to train our AI models. Socialness uses your data only to deliver personalized recommendations securely and privately.

What is Performance Analytics Coach?

The Performance Analytics Coach looks at how your posts perform across platforms.

It highlights what works best, what doesn’t, and gives you simple explanations:

“Your videos get 60% more engagement — post more of them.”

You don’t need to interpret graphs — the insights are written in plain English.

What can I do with Socialness?

With Socialness, you can manage your entire social media workflow — from strategy to publishing — using AI-powered tools.

Here’s what you can do:

  • Generate post ideas based on your brand and your audience personas
  • Create social media content (text + image) adapted to each platform (e.g. LinkedIn, Instagram, X)
  • Organize and plan your content using a smart calendar that suggests the best times to post
  • Shorten your links and add UTM tracking automatically, with optional QR code generation
  • Track the performance of your content, and get clear, actionable insights from the Analytics Coach
  • Align everything with your brand strategy, thanks to built-in tools that help define your tone, message, and positioning
  • Collaborate with your team and manage all your accounts from a single dashboard

You don’t need extra tools or a big team — Socialness helps you create smarter content, stay organized, and improve results faster.

Do I need to enter my credit card information to explore our trial options?

No, you do not need to enter your credit card information to explore our trial options. Just click on Start Now and you are ready to start your trial.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai