Is there an onboarding process or demo available?
Yes, new users receive onboarding guidance as soon as they join the platform. We also videos and a live chat, contact our Customer Success team to request a personalized walkthrough or simple ask questions.
You might also be wondering
Yes. Socialness allows you to manage multiple brands or clients from a single account. Each brand can have its own strategy, calendar, content, and team. This is especially useful for agencies or social media managers.
Yes, our affiliate tracking cookie lasts 60 days. That means if someone clicks your link and subscribes within 60 days, you’ll still earn the commission.
Video performs really well — tutorials, reviews, or comparisons with tools like Hootsuite or Buffer or other AI Social Media Platforms. Educational blog posts and social media demos are also great.
Yes, as long as it’s transparent that you’re an affiliate and not pretending to be the official site. Be creative, but stay honest.
And make sure to directly redirect to our website so user can use your affiliate link without extra steps.
You earn 30% recurring commission for every paying customer you refer—for as long as they stay subscribed. That means predictable monthly income.
Payouts are processed monthly via PayPal (or bank transfer for larger affiliates). You’ll be paid after a 30-day validation period on each payment to account for refunds or cancellations.
The Brand Strategy Lab analyzes your website and social media to understand your brand positioning.
It extracts your values, tone of voice, visual identity, and target keywords — then gives recommendations on how to improve your content strategy and differentiation.
It’s like a branding audit, done in minutes.
Want more answers?
Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽
