General

Is Socialness better for individuals or teams?

Both. Individuals can use Socialness to save time and create better content with AI. Teams and agencies benefit from collaboration features, approval workflows, and multi-brand management. Plans are designed to scale with your needs.

You might also be wondering

Can I earn commissions on my own subscription?

No. Self-referrals — meaning purchasing a Socialness subscription through your own affiliate link — are not eligible for commission. The affiliate program is designed to reward you for referring others, not for personal use.

Is there an onboarding process or demo available?

Yes, new users receive onboarding guidance as soon as they join the platform. We also videos and a live chat, contact our Customer Success team to request a personalized walkthrough or simple ask questions.

Is my content used to train your AI?

No, your content is not used to train our AI models. Socialness uses your data only to deliver personalized recommendations securely and privately.

What languages does Socialness support?

Our website (where you are right now) is currently available in 4 languages: English, French, Spanish, and German.

Our app interface (where you will go AFTER your connect) supports 6 languages: English, French, Spanish, German, Portuguese, and Italian.  

When it comes to content generation in AI Content Studio, Socialness can create posts in over 46 languages, helping you reach your audience wherever they are.

Does Socialness integrate with Canva?

Integration with Canva is in development. Currently, via our AI Content Studio, Socialness includes an AI image generator that creates custom visuals for each post based on your content and brand style.

The algorithm analyzes your post text and brand guidelines to generate images that match your aesthetic, eliminating the need to design each visual manually.

Does Socialness offer analytics and performance reports?

Yes, Socialness provides detailed analytics and AI-generated performance insights that help you understand what content works and how to improve engagement.

You can find everything you need here : Performance Coach Analytics

What is Socialness and how does it work?

Socialness is an all-in-one AI platform that helps you create, plan, publish, and analyze your social media content — without needing a big team.

Here’s exactly how it works:

  • It starts by analyzing your brand and target audience using the Brand Strategy Lab and AI Persona Builder.
  • Based on that, the AI Content Studio generates text and image posts adapted to your brand voice, your personas, and the platform (e.g. Instagram, LinkedIn, TikTok).
  • You organize everything in the Smart Content Calendar, which suggests when and where to publish, and helps you coordinate campaigns across platforms.
  • You can generate short, trackable links and QR codes with the AI Link Builder & Shortener, complete with automatic UTM tags.
  • Once published, the Performance Analytics Coach tells you which posts worked best — and why — with clear, actionable insights (not just numbers).
  • Finally, you can manage all your social accounts from one place with the Social Media Hub, including collaboration with your team, message replies, and campaign tracking.

In short: Socialness helps you do what a full social media team would — but faster, cheaper, and smarter, thanks to AI.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai