Can I cancel anytime?

Yes, new users receive onboarding guidance as soon as they join the platform. We also videos and a live chat, contact our Customer Success team to request a personalized walkthrough or simple ask questions.

Yes, you can try Socialness for free for 14 days — no credit card required. You’ll have access to all features (including AI content generation, performance analytics, and smart scheduling), so you can test the full workflow before committing. At the end of the trial, you can choose a paid plan or walk away — no strings attached.

The AI Persona Builder helps you create detailed marketing personas.

Based on what you defined or what the Brand Strategy Lab extracted, the tool generates a clear persona with demographics, goals, frustrations, tone of voice, and content preferences — so you can write more targeted content.

It helps you better target your content and messaging.

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Integration with Bitly is currently under development. While it's not yet available in Socialness, we created our own AI Link Builder & Shortener that lets you create short, trackable links in seconds.

You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link.

You can also create QR codes from the same link — ready to share or publish.

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Yes. Easily adjust your subscription plan whenever you need! Upgrade or downgrade at any time, with changes effective from your next billing cycle.

Yes, Socialness integrates with X (Twitter). You can connect your X (Twitter) account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Yes, Socialness integrates with Facebook. You can connect your Facebook account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.