Can I cancel anytime?

Yes, you can cancel your subscription at any time from your account settings. You’ll keep access to all features until the end of your billing cycle. We also let you export your data and saved content before closing your account.

You might also be wondering

Can I earn commissions on my own subscription?

No. Self-referrals — meaning purchasing a Socialness subscription through your own affiliate link — are not eligible for commission. The affiliate program is designed to reward you for referring others, not for personal use.

Do I need to be a Socialness user to become an affiliate?

No! Anyone can apply to our affiliate program, even if you're not a paying customer. But having experience with the platform can help you promote it more authentically.

Can I use a domain name that looks like the official site?

No, you must not use domain names, subdomains, or landing pages that could be mistaken for our official site. For example, domains like socialness-app.com or get-socialness.ai that look too close to our brand are not allowed. Be transparent that you’re an affiliate, not the official publisher.

Does Socialness integrate with Dub.co?

Integration with Dub.co is currently under development. While it's not yet available in Socialness, we created our own AI Link Builder & Shortener that lets you create short, trackable links in seconds.

You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link.

You can also create QR codes from the same link — ready to share or publish.

What is Performance Analytics Coach?

The Performance Analytics Coach looks at how your posts perform across platforms.

It highlights what works best, what doesn’t, and gives you simple explanations:

“Your videos get 60% more engagement — post more of them.”

You don’t need to interpret graphs — the insights are written in plain English.

How much can I earn per referral?

You earn 30% recurring commission for every paying customer you refer—for as long as they stay subscribed. That means predictable monthly income.

Can I create a custom landing page or website?

Yes, as long as it’s transparent that you’re an affiliate and not pretending to be the official site. Be creative, but stay honest.

And make sure to directly redirect to our website so user can use your affiliate link without extra steps.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai